Terms and Conditions

Griffin Tuition – Terms and Conditions

Last updated: June 2026

  1. Introduction

These Terms and Conditions (“Terms”) govern your use of the Griffin Tuition website and any face‑to‑face or online tuition sessions provided by Griffin Tuition (“we”, “us”, or “our”). By booking or participating in our tuition sessions, you agree to be bound by these Terms. If you do not agree with any part of these Terms, you must not use our services.

  1. About Griffin Tuition

Griffin Tuition is a UK‑based tuition service providing face‑to‑face and online tuition for children. We specialise exclusively in personalised tuition sessions and do not offer any additional services beyond these sessions.

  1. Eligibility

Our tuition sessions are designed for children. Parents or legal guardians must register and make bookings on behalf of their children and are responsible for overseeing their participation. By using our services, you confirm that you are at least 18 years old and have the legal authority to enter into these Terms.

  1. Services Provided

Griffin Tuition provides only the following services:

  • Face‑to‑face tuition sessions
  • Online tuition sessions

No other services, platforms, assessments, or resources are offered.

  1. Registration and Bookings

When booking a tuition session, you agree to provide accurate and complete information. You are responsible for ensuring that all details provided during the booking process are correct. Any misuse of booking systems or false information may result in cancellation of services.

  1. Fees and Payment
  • All tuition sessions must be paid for in advance.
  • Fees are displayed at the time of booking and are quoted in British Pounds Sterling (GBP).
  • We accept major credit and debit cards.
  • Prices may change with reasonable notice.
  • All fees include VAT where applicable.
  1. Cancellation and Refunds

In accordance with the Consumer Contracts Regulations 2013:

  • You have a 14‑day cooling‑off period from the date of purchase.
  • If a tuition session takes place during the cooling‑off period at your request, you may be charged for the session.
  • Cancellation of individual sessions requires at least 24 hours’ notice.
  • Sessions cancelled with less than 24 hours’ notice may be charged in full.
  • Refunds will be processed within 14 days of cancellation.
  1. Intellectual Property

All content provided by Griffin Tuition, including teaching materials created for sessions, is the property of Griffin Tuition and protected by copyright laws. You may not reproduce, distribute, or share any materials without our written permission.

  1. Acceptable Use

You agree not to:

  • Violate any applicable UK laws
  • Share inappropriate, harmful, or offensive content during sessions
  • Attempt to record sessions without permission
  • Interfere with the delivery of tuition
  • Use automated systems to access or disrupt our services
  1. Safeguarding and Child Protection

We take safeguarding seriously. All tutors working with Griffin Tuition undergo enhanced DBS checks and follow UK safeguarding legislation, including the Children Act 1989 and 2004 and the guidance in Keeping Children Safe in Education.

Parents or guardians must ensure an appropriate environment for online sessions, including supervision where required.

  1. Data Protection

We process personal data in accordance with the UK GDPR and the Data Protection Act 2018. Please refer to our Privacy Policy for details on how we collect, store, and use your information.

  1. Limitation of Liability

To the fullest extent permitted by UK law:

  • We are not liable for indirect, incidental, or consequential damages.
  • Our total liability is limited to the amount paid by you for tuition sessions in the 12 months prior to any claim.
  • Nothing in these Terms limits liability for death, personal injury, fraud, or any matter that cannot be excluded by law.
  1. Disclaimer

While we aim to provide high‑quality tuition, we cannot guarantee specific academic outcomes. Progress depends on multiple factors including engagement, practice, and individual learning needs.

  1. Third‑Party Services

Our website or booking system may link to third‑party services (e.g., booking platforms). We are not responsible for the content or policies of third‑party providers.

  1. Changes to Terms

We may update these Terms at any time. Updated Terms will be posted with a revised “Last updated” date. Continued use of our services indicates acceptance of the updated Terms.

  1. Governing Law and Jurisdiction

These Terms are governed by the laws of England and Wales. Any disputes will be subject to the exclusive jurisdiction of the courts of England and Wales.

  1. Severability

If any part of these Terms is found invalid or unenforceable, the remaining provisions will continue to apply.

  1. Contact Us

If you have any questions about these Terms, you may contact us at:

Griffin Tuition

Email: hello@griffintuition.co.uk

 Website: www.griffintuition.co.uk

  1. Consumer Rights

Nothing in these Terms affects your statutory rights under UK law, including the Consumer Rights Act 2015. For more information, visit www.citizensadvice.org.uk.